Team

Unequalled Experience

Every year, thousands of people are helped by our team.

Azmairnin Jadavji

President & Chief Executive Officer


Azmairnin Jadavji founded Pardon Services Canada in 1989 when he realized that 13% of the Canadian population has a criminal record and many of those individuals were unaware of their right to apply for a Pardon, now called a Record Suspension.

Over the last 25 years, Mr. Jadavji has been a legislative advocate for individuals with a past criminal record and has built awareness in communities across Canada regarding record suspensions and US entry waivers. The company was built on the understanding that everyone makes mistakes, but everyone also deserves a second chance and a fresh start.

Over the last 25 years, Mr. Jadavji has been a legislative advocate for individuals with a past criminal record

Chuck Mercier

Vice President


An established leader in public safety and local government, Charles “Chuck” Mercier provides oversight over the innovation and expansion of our relationships with business partners, government agencies, and other institutions as PSC moves to provide industry-leading services to its customers across Canada and the US.

Chuck comes to Pardon Services Canada with 32 years of police service that includes time as the Deputy Chief of Durham’s Regional Police Service, and 4 years as mayor of Scugog Township. He is a Member of the Order of Merit, the Honorary Colonel of the Ontario Regiment, and a recipient of the Queen’s Diamond Jubilee Medal for his service to veterans.

...a recipient of the Queen’s Diamond Jubilee Medal for his service to veterans.

Athena Turner

Operations Manager


Athena Turner is in charge of managing accounts, client services, and the day-to-day operations at Pardon Services Canada. Her degree is in criminology with a specialization in legal studies. She has experience with immigration and is currently working towards her consultant certification. She has held different positions at Pardon Services Canada and thoroughly understands the Record Suspension and Border Crossing application processes.

...The most important aspect of what we do is helping clients move forward and break free of past mistakes.

Curtis Wensley

Infrastructure Architect


Curtis oversees the most efficient Client Relationship Management suite available. This customized software integrates all aspects of client services including form management for government documents and automated credit card payments, which enables fast and professional client service.

He utilizes best practices and new technologies to increase productivity, so our staff is able to expertly manage our client applications for Record Suspensions and Waivers. All of this ensures that our staff is able to deliver exceptional results to meet our client needs.

Curtis oversees the most efficient Client Relationship Management suite available

LV Jadavji

Customer Experience


LV is the driving force behind Pardon Services Canada's innovation. He helps strategize experiences that meet the needs of our clients with clear branding, informative campaigns, and intuitive design.

For over 25 years, Pardon Services Canada has differentiated itself through the powerful use of technology. Today, it delivers an integrated experience through its automated application tracking system and client applications.

He delivers an online experience that meets the needs of our clients

Our Client Advocacy Team


advocates-Jul-2015

Guiding you every step of the way

Our Record Suspension & Waiver Specialists have educational backgrounds in criminology as well as experience with the law and the criminal justice system. The team utilizes a dedicated computer software program to track the progress of each client file. They gather the necessary documentation and liaise with courts, police departments, the Parole Board of Canada and the Department of Homeland Security.

Available to take your call

  • 9am - 8pm ET
  • 6am - 5pm PT
  • 1-866-972-7366

Our Client Advisors


advisors-Jul-2015

Starting you off right

Our team of knowledgeable Client Advisors is available from 6am-6pm PST, or 9am-9pm EST. You can reach them by calling toll free 1.866.972.7366 which is easily remembered as 1 8 NOW PARDON. They are pleased to answer your questions and guide you through the process.

Available to take your call

  • 9am - 8pm ET
  • 6am - 5pm PT
  • 1-866-972-7366

Interested in a career at Pardon Services Canada?

We are a leading national legal services company established in 1989, specializing in assisting those with a criminal record obtain a Record Suspension (Pardon), U.S. Entry Waiver or Canadian entry documents . We have provided services to over 100,000 clients and are proud of our 99% success rate in accepted applications.